Our Favourite Memories at RCJ.
Share yours here and you could win $620!
6. Nicola – Sales Associate
How long have you worked at RCJ?
“17 years this July.”
What is a memorable moment you’ve had at RCJ?
“A few years ago just after Christmas, a customer of mine walked into the store. She purchased a beautiful diamond pendant from me. Then, after 10 minutes out of the store, she came back to purchase diamond studs to go with the pendant!”
What do you like most about working at RCJ?
“Meeting interesting people, working with fun staff, and that we all treat customers with respect. ”
Did anything surprise you about RCJ when you first started working here?
“How organized and clean the store is, and that the prices are excellent.”
5. Cary – Loans Officer
How long have you worked at RCJ?
“Since November 2015”
What is a memorable moment you’ve had at RCJ?
“Tie Day auction not long after I had started. It was a good atmosphere and we raised a lot of money for the local food bank.”
What do you like most about working at RCJ?
“It feels good to help someone out when life gets in the way.”
Did anything surprise you about RCJ when you first started working here?
“I’d never set foot in a pawn shop, or watched one on TV. My only impression came from the types you’d see in movies. I was pleasantly surprised at how RCJ looks and feels aesthetically.”
4. Suzan – Assistant Sales Manager
How long have you worked at RCJ?
“September will be 20 years.”
What is a memorable moment you’ve had at RCJ?
“I met my husband here many years ago! Also, years ago I was helping a customer that looked like a big “biker” type. He came in looking for a gift for his lady. It took a while but he made a decision on purchasing a bracelet. About a week later, he came back looking for me. He wanted to let me know how thrilled his lady was with her bracelet, and handed me a bouquet of flowers.”
What do you like most about working at RCJ?
“We treat everyone with respect, and the family-like relationships with both customers and staff.”
Did anything surprise you about RCJ when you first started working here?
“I worked at a retail jewellery store before coming to RCJ, and it was just as clean and bright if not more!”
3. Karen – Loans Officer
How long have you worked at RCJ?
“2 years and 2 months.”
What is a memorable moment you’ve had at RCJ?
“The look of joy and relief on a client’s face upon realizing that their “insurmountable” problem has a workable resolution that he or she feels comfortable with, and that they can take all the time they need in order to resolve their issue, without judgement or pressure.”
What do you like most about working at RCJ?
“Being able to help people. Many individuals come into the store to the loans department with hopelessness or desperation in their eyes. When I am able to offer them a solution that maintains their dignity and personal values, as well as letting them know that help is always available, they are relieved, and leave the store with hope and uplifted spirits.”
Did anything surprise you about RCJ when you first started working here?
“Not having had any prior experience with a pawn shop, I was delighted to witness first-hand the level of commitment all the staff members have to providing a first-rate customer service experience, from being greeted upon entering the establishment, to marvelous sales staff, and of course, the ever-helpful loans staff, and management. Everyone supports everyone else.”
2. Aaron – Sales Associate
How long have you worked at RCJ?
“Since August 2016.”
What is a memorable moment you’ve had at RCJ?
“A memorable moment for me would be Tie Day! It was an honour to be a part of an event such as that one. It was really nice to see a local business such as RCJ give back to the community in a significant manner. Another memorable moment would be our staff Christmas party! That night was lots of fun and made me appreciate being a part of an amazing team!”
What do you like most about working at RCJ?
“I enjoy the workplace atmosphere that my coworkers contribute to the store. Every one of them are lovely to work with and are very understanding and personable. We’re always watching out for one another! We’ve created a family here at RCJ!”
Did anything surprise you about RCJ when you first started working here?
“Before working here, I have never actually been to a pawn shop. I was pleasantly surprised at how sophisticated this store is. And since I’ve never been to a pawn shop, of course, I was blown away by the prices of the jewellery.”
1. Mary-Anne – Office Manager
How long have you worked at RCJ?
“In July it will be 23 years.”
What is a memorable moment for you at RCJ?
“I have had too many memorable moments to list one.”
What do you like most about working at RCJ?
” I love that it never is boring. There are so many interesting people working here as well as coming in the door. My only regret is that now I am in the office, I don’t get to interact with them as much as I did.”
Did anything surprise you about RCJ when you first started working here?
“After 23 years it is hard to remember if anything surprised me when I started, but I will say that I have had some friends that are surprised by how professional we are. Too many people have the misconception that pawnbrokers are crooks and seedy. There are some like that, but RCJ is not.”